Identity Resolution Daily Links 2008-1-11
[Post from Infoglide Software] When Technology Turns Tradition on its Head
“The rapid march of technology drives rapid change and, in some ways, the use of technology begins to undermine people’s habits that have endured for years and years.”
The State: Gift card scams rile industry
“But gift cards sold on Web sites can be fraudulent, said Evan Schuman, editor of New Jersey-based Storefrontbacktalk.com, a blog focusing on retail technology and e-commerce. ‘Retailers love them, consumers love them and the bad guys love them,’ he said of gift cards. Although no independent organization tracks gift-card fraud, various sources estimate that between 2 percent and 30 percent of all cards sold on secondary sites are tainted with illegal activity. Plastic Jungle, which allows shoppers to buy, sell and trade gift cards, decided to tackle security concerns head on, said CEO and founder Tina Henson.”
FCW.com: Bush administration ready to release revised Real ID regs
“The Bush administration will release Jan. 11 a revised set of minimum federal standards that states must meet when issuing driver’s licenses and identification cards as mandated by the Real ID Act of 2005, said Homeland Security Secretary Michael Chertoff.”
azcentral.com: Shoppers face strict return policies
“Shoppers should expect some headaches when returning gifts after Christmas, according to consumer education Web site ConsumerWorld.org. ‘Stores’ return policy remains strict and complicated,’ said Edward Dworsky, founder of the resource guide.”
beye.com - Business Intelligence Network: Improving Business Intelligence: The Six Sigma Way
“Six Sigma business intelligence (BI) is a customer-focused, measurement-based approach to improving business intelligence. . . . Six Sigma means putting the customer first and striving for a product that is near perfection. Six Sigma principles have been used in the business world for years and have produced significant and frequently amazing results.”
Pittsburgh Post-Gazette: Study finds racial profiling of shoppers is real, but it goes unreported
“The results of the survey indicated that they don’t like it but they tend to let it go. Despite feeling angry, shocked, sad or embarrassed, 82 percent of those who said they had been racially profiled while shopping told the survey takers they never reported the experience to anyone other than their family and friends. About half still made a purchase at the store, said Dr. Gabbidon, who collaborated on the research with George Higgins from the University of Louisville.”
