Identity Resolution Daily Links 2008-3-28
“’Quite simply, this change gives our officers a more accurate idea of who is in front of them. For legitimate visitors, the process becomes more efficient and their identities are better protected from theft. For those who may pose a risk, we will have greater insight into who they are,’ added Paul Morris, Executive Director of Admissibility and Passenger Programs, Office of Field Operations, CBP.”
“In my work with Trillium Software, I have talked to customers who have saved millions in acquisition costs by evaluating the data prior to buying a company. Some have gone so far as evaluation of the overlap between their own customer base and the new customer base to determine value. Why pay for a customer when (s)he is already on the customer list?”
“Many stores have flexible or ‘no hassle’ return policies which the criminals may exploit by using sophisticated technology to copy and print seemingly authentic-looking counterfeit receipts. The thieves then steal items from the retailer and later return the shoplifted goods along with a fraudulent receipt to the retailer’s customer service centre for a ‘refund’.”
Worcester Telegram & Gazette News: Fraud busters - Competition will turn up the heat on scammers
“The state in 1991 established an insurer-supported Insurance Fraud Bureau, which discouraged the worst abuses. However, it was not until a Lawrence grandmother died in a staged auto ‘accident’ in 1993 that the public became aware of the extent of the fraud — in many cases perpetrated by enterprising scammers working in cahoots with crooked chiropractors.”
b-eye.com - Business Intelligence Network: Deploying the Integrated Customer Database: A Case Study
“The demand for integrated information has created a vendor response that has spawned a market for what many call customer data integration (CDI) or master data management (MDM). . . . The vendors offering customer relationship management (CRM) tools, CDI or MDM capabilities usually focus on facilitating and accelerating data movement from one or more databases or files to another using extract, transform and load (ETL), messaging (message queues), and other capabilities. How are these ’solutions’ meeting the customers’ expectations? In a previous article, I mentioned that data movement increases costs (adds more complexity to the information management environment), information float or delays (whether batch or messaging), reduces semantic value (much semantic value is casted in the context of the existing applications), and significantly increases the opportunity for introducing information defects. Customers are realizing that these ’solutions’ are more focused on attacking the symptoms (e.g., moving data around faster) instead of attacking the root cause (e.g., keeping the information integrated in one place in the first place).”
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